“They score on the facility, amenities, how nice it’s furnished, customer service and overall atmosphere,” Crofts said. The AAA four-diamond rating is bestowed on select few travel destination properties in North America.Ĭrofts said there is a lot more to getting a four-diamond than a comfortable room. Since opening, the resort has earned its the third AAA Four Diamond Award since the resort has opened. In the customer service category, River Spirit has raised the bar since the resort opened, as evidenced by its secure hold on the American Automobile Association (AAA) Four Diamond Rating. “About three or four weeks ago, we received our AAA Four Diamond Award.” “We were just in Oklahoma magazine where we were named one of theĢ019 best companies to work for in the state of Oklahoma,” CEO of Muscogee (Creek) Casinos Pat Crofts said. TULSA, Oklahoma– Despite the temporary closure of River Spirit due to flood that lasted four weeks in early summer, the River Spirit Casino Resort has continued to “break the mold” in the customer service, company culture and community leadership categories. River Spirit continues setting standards and reaping the rewards despite challenges
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